The Company shall comply with the Act on the Protection of Personal Information, Telecommunications Business Act, other laws and regulations, guidelines related to the protection of personal information, and this Privacy Policy with respect to the handling of personal information.

The term "personal information" shall mean information about a living individual which can identify a specific individual by name, date of birth, address, telephone number or other description contained in such information. This shall include such information that makes it possible to reference other information and thereby enable the identification of a specific individual.

The Company, in using personal information, shall specify the purpose of use to the extent possible prior to announcing or collecting information in this Privacy Policy, or on the websites of each of the services. The Company shall abide by the announced purpose of use when handling personal information.
The purpose of use of personal information collected by the Company shall be as follows.

1. Purpose of use of personal information of users of the Company's services

   1. To send invoices for usage charges for services based on the terms of use and usage charges schedules
   2. To use as an address to send confirmation emails when a user subscribes, withdraws or makes changes to registration information
   3. To use as a reference when confirming details, conducting research or replying to inquiries regarding the Company or services provided by the Company
   4. To send users notices on information concerning fault of each service provided by the Company, technical support, including maintenance, information for such services, or information that may be useful to customers, including new services and products, and function improvements
   5. To send goods, giveaways, and gifts, etc.
   6. To compile statistical data, based on the personal information obtained for registration, to the extent it does not enable identification of an individual, in order to prepare reference materials for development of useful services for customers
   7. To use as a reference when customers use related functions at their discretion at various services (publication of "who is" information on Muu Muu Domain, etc.)
   8. To provide services provided by the Company and services related thereto, and for the management of users of the Company's services
   9. To provide personal information to third parties in cases where the Company has received consent from the customer him/herself in providing the services
   10. For other purposes of use for which the Company has received the customer's consent, upon having declared the purpose of use in providing the services

   ※When users use the services provided, the Company advises taking particular care with using functions, which are used at the customer's discretion, that are linked to personal information.

2. Purpose of use of personal information obtained from applicants seeking employment with the Company

   1. To select applicants based on personal information provided in their curriculum vitae, employment history, etc.
   2. To contact applicants regarding interview times, and notify them regarding the results of their application for employment
   3. To determine wages and carry out employment management following recruitment
   4. To use for purposes other than those stated in the preceding three items for which consent has been obtained from the individual

The Company shall only use customers' personal information within the scope necessary to achieve the purpose of use as specified and declared in advance. However, the Company may use customers' personal information beyond the scope necessary to achieve the purpose of use as specified and declared in advance in cases which fall under any of the following items which are stipulated in Article 6, Paragraph 3 of the Guidelines Regarding the Protection of Personal Information in the Telecommunications Business.

1. When based on laws and regulations
2. When necessary for the protection of the life, body, or property of an individual, and when it is difficult to obtain the consent of the person
3. When particularly necessary for improving public health or promoting the sound nurturing of children, and when it is difficult to obtain the consent of the person
4. When necessary for cooperating with a state organ, a local government, or an individual or a business entrusted by either of the former two in executing the affairs prescribed by laws and regulations, and when obtaining the consent of the person is likely to impede the execution of those affairs

The Company shall set a period for storage of customers' personal information within the scope necessary for the purpose of use, and shall promptly delete such information after the storage period had elapsed or after the purpose of use has been achieved.
However, this shall not apply in cases which fall under any of the following points which are stipulated in Article 10, Paragraph 2 of the Guidelines Regarding the Protection of Personal Information in Telecommunications Business.

1. When the information must be stored in accordance with provisions of laws and regulations
2. When consent has been obtained from the individual
3. When personal information is stored to the extent required for a telecommunications business to conduct its business, and when there are reasonable grounds for not deleting the personal information
4. When there are particular reasons, other than the cases stipulated in the preceding three items, for not deleting said personal information

The Company shall establish organizational, physical, human, and technological measures to prevent improper access to, or loss, destruction, alteration and leakage, etc. of, personal information obtained from a customer.

The Company shall make clear its internal regulations concerning the handling of personal information, and supervise employees to ensure they handle personal information appropriately.

The Company shall, in principle, not provide any personal information obtained from a customer without obtaining the individual's consent. However, the Company may, to the extent that it does not conflict with related laws and regulations, provide a customer's personal information without the individual's consent in the following cases.

1. When based on laws and regulations
2. When necessary for the protection of the life, body, or property of an individual, and when it is difficult to obtain the consent of the customer him/herself.
3. When particularly necessary for improving public health or promoting the sound nurturing of children, and when it is difficult to obtain the consent of the customer him/herself
4. When necessary for cooperating with a state organ, a local government, or an individual or a business entrusted by either of the former two in executing the affairs prescribed by laws and regulations, and when obtaining the consent of the customer him/herself is likely to impede the execution of those affairs
5. When disclosing/providing the information to a business which has been entrusted to carry out operations to provide services requested by the customer him/herself

In providing the services, the Company may provide personal information to the following third parties after having obtained the prior consent of the customer him/herself.

The Company will carry out continuous improvements to ensure that personal information is handled appropriately.

1. Methods for disclosure and amendment of personal information for each service

   At the services provided by the Company, users may in some cases be able to view or amend all or part of the personal information the Company has received from them under an environment protected in a reasonable and technologically appropriate method.
   Please log in on the user page on the service websites. Personal information held by each of the services can be viewed and amended on the user page.

   To the list of services' websites

2. Method for disclosure of personal information held by the Company

   With respect to customers' personal information that cannot be viewed or amended, etc. according to the method described in the preceding paragraph, if the customer wishes to be notified of the purpose of use of the information, have the information disclosed, amended, added, deleted or suspended, or stop provision of the information to a third party, the Company will promptly respond to such requests within reasonable bounds if the individual submits a request by following the following procedures established by the Company. However, the Company may not be able to respond to customers' requests in cases which fall under any of the following items which are stipulated in each of the points in Paragraph 1 of Article 17 of the Guidelines Regarding the Protection of Personal Information in the Telecommunications Business.

   1. When it is likely to harm the life, body, property, or other rights or interests of the person or a third party
   2. When it is likely to have a significant adverse effect on the proper implementation of the operations of the applicable telecommunications business.
   3. When doing so would breach other laws and regulations

   Procedures for disclosure of personal information

The Company shall respond promptly and appropriately to complaints and other inquiries received from customers concerning the handling of personal information. Inquiries regarding personal information shall be directed as follows.

• Inquiries regarding personal information

Please contact the following contact point for inquiries regarding details of services.

List of contact points for service inquiries

When the Company makes any changes regarding the kind of personal information collected, the purpose of use, or other changes to the Privacy Policy, such changes shall be announced by updating the changes on this page.
The revised Privacy Policy shall take effect as of the time of the revised date indicated on this website.